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Expert Repair and Calibration Services
These days, too many technicians are quick to replace costly parts and electronic boards without taking the time to find the root cause of the problem.
At Norditech, we still believe in old school diagnosis to the component level — because we aim to save our customers money and get their instrumentation repaired and serviced as quickly as possible. Our dedicated repair and calibration facility is equipped for fast diagnosis so we can recommend the most cost-effective approach for any faulty equipment.
With an extensive background in instrumentation, electronics, software, and hardware, our team can repair all types of equipment from major manufacturers, including:
- Gas analysers & gas detectors – Across all applications, including ambient, process, and CEMS
- Dust monitoring equipment – Covering various detection principles, such as BAM, TEOM, and light scattering
- Meteorological sensors – Including temperature, barometric pressure, relative humidity, wind speed, and direction
- Water quality monitoring equipment & sensors – Including water samplers, turbidity, and dissolved oxygen probe
- Data loggers
- Gas generators & dilution systems
- Vacuum pumps
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Why Choose Norditech
- Better Quality
- Custom Solutions
- Durable Products
- Fast, 24/7 Support
- Technical Expertise
- Flexibility
- Value
- End-to-end Servicing
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Our Repair & Calibration Process
Remote Diagnostic
We start with a complimentary remote diagnostic to see whether you can fix your faulty equipment (with guidance) or if repairs can be done onsite. If not, we organise to ship your equipment to our workshop for servicing.
Record Keeping & Tracking
We record all relevant details in our asset management system, including make, model, fault reported, and photos. This allows us to create a unique ID for tracking your instrument.
In-House Assessment
Our service engineer runs a series of tests to troubleshoot and diagnose the fault. Once the issue is clear, we send through detailed recommendations and a quote.
Repair & Calibration
Upon your approval, our technician will repair the instrument in line with manufacturer recommendations. This may include a full calibration, with pre- and post- results recorded and saved in our system. If needed, we’ll undertake a NATA calibration as per our scope of accreditation.
Bench Testing
Upon completion, we bench test the instrument to ensure the problem is fixed, the instrument is stable (and doesn’t drift), and the equipment is ready for operation.
Communication & Reports
Throughout the repair process, you’re constantly kept informed. Before dispatch, you’ll get a comprehensive service and calibration report — and we’ll discuss the contents with you.
Dispatch
Once you confirm you’re satisfied with the outcome, we carefully pack your instrument for transport and ship it back to your site.
Follow-up
Our dispatcher tracks each delivery and will confirm you receive the equipment. 1-2 weeks post-repair, our customer service team will check in to ensure everything is performing well.
+Ongoing Servicing
If you’ve engaged Norditech to install and commission your component, we’ll also conduct a site acceptance test. We also offer ongoing support and servicing via our optimised maintenance program.
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Book a Meeting
If you’re looking for environmental monitoring excellence, let’s chat. Contact our team to enquire or book an initial meeting today.
